BCC Student Gmail FAQ

The Burlington County College student email system (Google Mail) has been implemented for your communication with other students, faculty and staff, as well as other external persons who have an email address. If you are a credit student, or a continuing education (CE) student enrolled in a credit class, you are eligible to request an email account. You must be currently enrolled at BCC.

Please use this format to login:

User Name is all in lower case, first name, underscore and last name.
I.E.  if your name is John Smith  then your          Login is:  john_smith

Password
If you have never accessed your account and it was created prior to 3/15/2011, your password will following the following birth date format: MMDDYY
I.E. if you birthdate is June 1st, 1988  then your  Password is:060188
Any account created after 3/15/2011 will follow the following birth date formate: MMDDYYYY
I.E. if you birthdate is June 1st, 1988  then your  Password is:06011988

Please try entering in your User Name and your Birthdate for the password. If this does not work, please call 609-894-9311 x1388 or send and email to bccstudent_infodesk@mymail.bcc.edu. Include your UserName, Birthdate and Student ID number in your email request.
Guidelines for the use of the Student Email System are based on Burlington County College policies and procedures as well as local, state, and federal laws. Please refer to the Guidelines for Use of the Student Email System for more information.


If you have any "How to" questions about Google Mail and its options, please check the Help File by clicking on the "?" at the top of the Google Mail screen while logged in.
If you have additional questions please send a message to: bccstudent_infodesk@mymail.bcc.edu

Frequently Asked Questions

Email eligibility questions

  1. Who is eligible to have a BCC Student Google Mail account?

Email Address Questions

  1. I have forgotten my email address. What should I do?
  2. Can I change my email address? 

Password Questions

  1. How can I change my password?
  2. What if I forgot my Password?

Unauthorized/Suspicious Use

  1. I think someone else knows my email account and password. What should I do?

Offending Messages

  1. Another student is sending me unsolicited and/or harassing email. What should I do?
  2. What if the offending message was originated outside of  BCC?

Outbox questions

  1. How to save a copy of an out going message in your outbox.
  2. I just got a message from POSTMASTER saying Unknown User Address, then I realized I typed the wrong email address. How can I correct it?
  3. I just sent a message to my instructor. Why does the message not show up in my out box.

Remote Email Access

  1. Can I access my email at other locations outside of school?

Full Mailbox

  1. I just received a message in my InBox that reads: "Warning - QUOTA EXCEEDED -- *****Your mailbox has exceeded its size limit*****" what does this mean, and what should I do about it?
  2. What happens to my mail while my mailbox is full?

Expired/Deactivated Accounts

  1. For what reasons can my account be deactivated while I'm still a student?

Miscellaneous

  1. Browsers Supported in Google Mail
  2. Who do I contact if I have problems with my Google Mail account?
  3. Gmail Known Issues
  4. Gmail General Help
  5. Gmail Support Options


 

Who is eligible for a BCC Student Google Mail account?

Can I access my email at other locations outside of school?
How can I change my password?

What if I forgot my Password?

 

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I think someone else knows my email account and password. What should I do?

What should I do if I have forgotten my email address?

Can I change my email address?

 My Social Security Number has changed. Does this affect my email account?

Another student is sending me unsolicited and/or harassing email. What can I do?

 

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What if the offending message was originated outside of the BCC?

Who do I contact if I have problems with my Google Mail account?

For what reasons can my account be deactivated while I'm still a student?

I just got a message from POSTMASTER saying Unknown user <User Address>, then I realized I typed the wrong email address. How can I correct it?

 

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I just sent a message to my instructor, but the message does not show up in my out box.

To have a copy of your outgoing mail saved in a "sent" folder you must first activate this feature.

Step one: Create a sent items folder.

Step Two: Setup the sent items folder.

I just received a message in my InBox that reads: "Warning - QUOTA EXCEEDED -- *****Your mailbox has exceeded its size limit*****" what does this mean, and what should I do about it?

What happens to my mail while my mailbox is full?

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I already have an Internet email address from AOL (or another Internet Service Provider.) Do I need a Google Mail account, too?

Which Browser can I use to access Google Mail?

What do I do if I see a message on the Google Mail log in page the says the system is down.

What new features are offered in Google Mail?

Where can I find more information on how to use Google Mail?

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